Date: [2026.6.3]
At GrannyPantsYardGame.com we appreciate your business. We hope you are happy with your purchase. If not we have outlined our return policy to help you.
Returns
Eligible items may be returned to us within 30 days of delivery. To qualify the item must:
Have no signs of use or wear
Include all original components and packaging
Not be damaged due to customer negligence or improper use
Have proof of purchase or the order confirmation
Items that cannot be returned
The below list shows items that cannot be returned to us:
Items that have been customized or personalized
Items purchased during clearance or final sales
Items that have been purchased during clearance or final sales
Items returned without the original packaging or missing components
Return process
Contact us for approval as a return must be approved. You may reach us by email at [Insert Support Email]. Include your order number in the email with your request. After approval return instructions will be given.
Return shipping cost is the responsibility of the customer unless:
The item was damaged or defective during shipment
The incorrect item was shipped
Our company made a shipping mistake
Due to our lack of receipt of returned items we recommend using a shipping service that provides tracking information.
Damaged or Defective Products
Email us with your order number and the related delivery issue within 7 days of delivery, Be sure to include photos of the damaged or defective order, We will take action to fulfill or refund your order request.
If your return is approved:
Refunds will be processed to the payment method you used to make the purchase.
Your payment provider will determine the length of time it takes to process your refund.
If you are making a return for any reason other than our mistake we will retain the amount we charged you for shipping.
Exchanges
We will handle your exchange if you received a damaged defective or incorrect item. If you are requesting an exchange for the same item please reach out to our customer service.
Order Cancellation
If your order has not yet been processed or shipped you may cancel your order, If your order has been shipped you will need to complete the return process to cancel your order.
Contact Us
If you need information about our return policy please reach out to us.
GrannyPantsYardGame.com
info@grannypantsyardgame.com
grannypantsyardgame.com
We want to give you a reason to keep shopping with us and appreciate your business.